- Warehouse: Poland
- Shipping method: UPS
- Shipping fee: Free
- Shipping to: The whole EU countries
- Delivery time: It varies from 3 to 10 days
CMACEWHEEL GW20 electric bike parameter
|Wheels||20*4.0" fat wheels|
|Speed mode||5 speed modes|
|Limited speed||30-45 km/h|
|Motor power||48V, 750W|
|Battery capacity||48V, 15Ah|
|Pure electric mode range||40-60 km|
|Booster mode range||70-100 km|
|Brake type||Disc Brake|
|Shock mitigation system||Yes|
|Height adjustable||Yes, adjust the height of saddle|
|Display||LCD display shows battery, speed, mileage, gear, etc.|
|Light system||LED headlight|
|Other function||Horn, burglar, far and near lights, cruise|
|Battery weight||4 kg|
|Net weight||27 kg|
|Gross weight||30 kg|
|Product size||170*115*100 cm|
|Product size (Folded)||95*75*48 cm|
|Package size||98*44*79 cm|
|Package list||User manual, charger, repair tool, car basket, etc;|
CMACEWHEEL GW20 E-Bike video
CMACEWHEEL GW20 electric mountain bike description
Warranty & return policy for the electric bike
NOTE: ALL WARRANTY SCOPE IS NOT COVERED UNDER ACCIDENTAL DAMAGE.
If the product has quality problems after 30 days since you receive it, please contact us for help. We will help you contact the manufacturer.
|Battery||6 months||Battery can be replaced while there are more than 50% attenuation.|
|Controller||6 months||Replaced only in Dysfunction condition|
|Motor||6 months||Replaced only in Dysfunction condition|
|Charger||6 months||Replaced only in Dysfunction condition|
Note: It is not applicable for any accidental or water damage.
7-day return policy
1. Upon the receipt of your order, you can return the item within 7 days. The tracking details for the returned item must be sent within 7 days.
2. The item must be in its original condition and all the accessories intact, if any.
3.Must contact us that verifying all the required information before returning.
4. The customer is liable for shipping the item on his own expense.
Return policy when product is defective
1. In case there'll be main functional issues for the purchased item, it can be covered under the 30-day return policy.
2. Must contact us that verifying all the required information before returning.
3. Customers are required to clearly indicate quality problems with pictures or videos.
4. The tracking details for the returned item must be sent within 7 days after we confirm that you can return.
Missing parts or accessories
In case there'll be any missing parts or accessories in your order within 7 days, customers are required to clearly indicate the missing item with pictures or videos. We will provide either a replacement or the missing in part or accessories in question.
In case there'll be any appearance defect in your order when dead on arrival (DOA), customers are required to clearly indicate it with pictures or videos within 7 days.Please contact us immediately.We will help you contact the manufacturer.
Warranty of manufacturer
1. Human factor: Product collision, unauthorized modification, electronic device water ingress, overloaded use, commercial leasing, etc., is deemed to be damaged by human factors and is not covered by the warranty.
2. UNAUTHORIZED DISASSEMBLY: Disassembly of batteries, controllers, motors, etc. is prohibited, and private disassembly and modification will not be guaranteed. Besides, special circumstances require the manufacturer's consent.
3. REPAIRED OR REPLACED PRODUCT'S WARRANTY PERIOD: Repaired or replaced products has no warranty period.
4. Repair warranty: Manufacturer may use rebuilt, reconditioned or new parts and components when repairing any product. Alternatively, we may replace the defective product entirely with a rebuilt or reconditioned product. If the item is not under warranty, the manufacturer can also provide a paid repair service for the customer.The customer is liable for shipping the item on his own expense.